Life behind the SQUARES with Sarah Anderson

  • Stop bringing own food into our Restaurant....

    On top of that, really, there's a part of me that just thinks it's... rude?

     

    I can understand taking your own little picnic with you on a day out to the zoo, where the main income for said venue is the animals, not the food. But to bring your own food into an establishment that sells food, and relies entirely on that food being sold to keep afloat, cover costs, pay wages and pay bills, results in substantial loss of income. 

     

    So, in short, we don't accept food being brought onto the premises because of the risks associated with doing so. We are a very flexible place to eat, the majority of our foods can be made to suit, for specific dietary requirements and optional food choices. 

  • Reviews - they can be damaging in some cases.

    Then there was a local business who, wanting to push their own newly opened business to the top of the Trip Advisor list, intentionally slandered our business online writing multiple reviews with negative content... all the while, never actually stepping foot in the shop or trying/buying any of our products. The reviews were concocted as lies, no truth behind them whatsoever. I confronted them and they removed their own reviews, but Trip Advisor didn't follow suit and they stayed there for the world to see. Still yet to receive an apology from them either.